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LSC Group's Commitment to Standards and Values

LSC Group is committed to delivering its services in accordance with best practice and internationally recognised Quality, Environmental and IT Service standards.

Quality (ISO 9001:2008)

Our Quality Management System (QMS) embraces all of our business activities and is certificated to ISO 9001:2008 standards, ensuring every project we deliver is of the highest quality. Our Quality Policy ensures we:

  • Meet our customer and shareholder requirements
  • Continually improve the effectiveness of the Quality Management System
  • Set quality objectives and targets which are regularly reviewed
  • Every LSC employee has a responsibility for Quality

Environment (ISO 14001:2004)

Our ISO 14001:2004 certificated Environmental Management System (EMS) demonstrates our commitment to reducing our environmental impact.

The LSC Group Environmental Policy ensures that we are committed to:

  • Prevent pollution by reducing energy consumption, car emissions and maximising recycling of waste
  • Comply with all applicable environmental legislation and other related requirements
  • Continually improve our environmental performance by setting objectives and targets that are regularly reviewed
  • Use suppliers that demonstrate positive environmental performance

The significant Aspects stemming from LSC Group activities, products and services that have the most significant impact on the environment are:

  • Energy Use
  • General Waste
  • Use of Vehicles

Our Environmental Improvement Programme focuses upon the significant Aspects to:

  • Reducing our energy usage
  • Ensuring 0% of waste is sent to landfill and it is 100% reused or recycled
  • Promote the use of tele / web conferencing and car sharing

IT Service Management (ISO 20000:2011)


We are ISO 20000:2011 certificated and adopt the best practice ITIL standard. Our current scope of certification is ‘The IT Service Management System for the support of the Collaborative Working Environment (CWE)' covering our Keynsham and Fradley sites.